PRIVACY and RETURN POLICY
Privacy Policy
What information do we collect?
- We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
- When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
- We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
- Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Do we use 'cookies'?" section below for information about cookies and how we use them.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To administer a contest, promotion, survey or other site feature.
- If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or modify information you have provided to us?" section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and 'members-only' content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Rigid Industries. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Return Policy
100% Satisfaction Guaranteed
JBL Enterprises is a spearfishing company specializing in a wide selection of high quality spearfishing products and outstanding customer service. We want you to order in confidence, which is why we offer a no questions asked 30 day return policy.
Guaranteed Return Policy: We want you to be 100% satisfied with your purchases. We have a 30 return policy. We will take back any un-opened merchandise no questions asked for 30 days from the date the items were ordered.
Here's what to do:
1. Email us at with your sales order number and item numbers that you would like to return, as well as your return shipping address. Let us know if you would like to exchange for other items or receive a refund.
2. We will email you a shipping address and RA number to process your return.
Manufactures Warranties: All JBL products come with the standard JBL Warranty. For warranty issues with items bought through the site, send inquiries to . To process warranty claims you must include proof that it was bought from the official JBL website. Such as your sales order number.
Disclaimer
The use of all spearfishing equipment carries inherent danger. Prior to using any JBL product, you should determine the safety, suitability, and fitness of the product(s) for their intended use. JBL assumes no liability arising out of the use or misuse by the consumer. Be responsible.
JBL Limited One Year Warranty
JBL warrants that all metal components of this speargun are free from any defects in materials or workmanship. If, within one year from purchase, these components should prove defective, please return the product to the dealer you purchased your speargun from. If we are unable to repair the product within 8 weeks after receiving it, we will (at our option) either replace it or refund the full purchase price (less only a reasonable deduction for depreciation based upon actual use).
This warranty gives you the specific legal rights and you may also have other rights which vary from state to state. To file a claim with your dealer, under this warranty, notify the dealer in writing of the following:
1. Where and when you purchased your speargun.
2. The nature of the defect. |
