I placed an order with Divers Supply for a new JBL Sawed Off Woody Magnum a few weeks ago. The item was placed on backorder and i was told I would have the gun early the next week. It never came.. I called once again and they told me they have no idea when I would recieve my gun because of the new specs on the gun and possible slow production to fill orders. I was displeased with this so I posted a private message to “JBL Hunter” from this forum. He replied within 30mins ! He called me and told me he had already contacted Divers Supply and that he would take care of the problem and get the gun to me one way or another. He also told me about the new specs and how great the guns are now.

I have a deadine before Oct1st to recieve the new gun. Im leaving on a spear trip that day. Doug(aka JBL Hunter ) has taken customer sevice a step higher than expected. If the gun performs half as well as their rep did, JBL will have a customer for life.

Now I just need the gun in hand…

UPDATE — I just recieved an email confirmation from Diver Supply that my gun has been shipped ! Talk about getting the job done !!

Thaks JBL Hunter ! That is serious customer service !

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Safari Tom
http://www.safaritom.com